A couple years ago, I started dabbling in web design and web programming. I started with PHP-enabled free host (FriHost), and I eventually decided to take the plunge and buy some real hosting.
I ultimately chose ixwebhosting. Two years later, I’m not sure why. I’m pretty sure I read reviews and determined that they would be a reliable host. That estimate turned out to be… dead wrong.
In the first year, I experienced a lot of issues with ixwebhosting. Despite a “99.9%” uptime guarantee, there were times when a problem with the sql server rendered my sites (all database driven) completely inaccessible. In my second year, these issues seem to have been worked out, but that first year left a real sour taste in my mouth.
Then, over the past year, I’ve been battling various infections to my website. At first, they were iframe injections that would periodically crop up. For a time, I wasn’t maintaining any of these sites (although they were still getting a trickle of traffic), and the iframe injection got me blacklisted from Google. Eugh.
After I sorted that out, I got hit with something like a gumblar infection. The research I did suggested that this was a local issue – that my computer was compromised and that some kind of trojan was sending my ftp information to a remote server, which then injected script elements into my website. I cleaned everything up, cleared my ftp information out of filezilla, and then used the web-based control panel with ixwebhosting to change my ftp password. Still, these script elements kept coming up. I also put a fresh install of Windows 7 (which I love, btw) onto my desktop. If there was some kind of local infection, this would have wiped it out – and it didn’t stop the problem.
By this time, I was convinced that something was wrong at ixwebhosting. They told me that my computer was compromised and that this led to the injections, but it just doesn’t add up. I tried several different virus/malware scans, and nothing was found. I changed my ftp password (and never used it in my ftp client). I even put a fresh install of Windows on the machine. There’s no way it’s a problem on my side.
This month, my hosting account with ixwebhosting ran out, and I dumped ‘em. I switched to HostGator and paid for 6-months up front. So far, I’ve got no complaints. But it’s only been a week, so I’m not quite ready to pass judgement on them just yet.
As for IXwebhosting? I’m ready to pass judgement on them. They suck. Stay away. I signed up for two years when I bought my hosting from them, and within a few months I regretted it. If I hadn’t been locked in for two years, I would have dumped them long ago and switched to a new host.
Seeing as it's New Year's Day, my break is almost over. I achieved some of ...1 Comment »